• The factors causing high cancellation rates and what to do in 2025.

• How to engage your team in your cancellation reduction and patient compliance program.

• How to structure your appointment diary so if a client cancels a session there is no impact on the revenue or therapist's diary.

• Exactly what to do to reduce and prevent cancellations in your practice.

• The exact scripts and templates you can put into your practice immediately - to reduce cancellations and no-show rates in your practice.

• How to predict which team members will have high cancellation rates and what to do about it.

• How to structure your initial consultation so the patient puts your next session at the top of their list when planning their day and week.

• How to reverse engineer the cancellation reduction program in your practice to reduce your cancellation rates.

• The simple “Money Mindset Shift” you can use to instantly stop worrying about your patient's finances when booking treatment plans.

• How to set up a cancellation reduction system in your business that starts the day you interview the potential new therapist

• The single staff training exercise that will make up the bulk of your cancellation reduction training program for the next decade.

BONUS - All registrants will also receive a copy of the "Ultimate Cancellation Reduction System" Cheat Sheet - complete with scripts and templates to further reduce cancellation rates in your practice.